Frequently asked questions
Log into your account using the same email address and password you used to create the account.
If you don’t have an account, you can create one or you can continue as a guest user.
Place your choice in the basket and register, and then wait for our email to receive the cash delivery address or bank number.
As soon as you place your order you will receive an order confirmation email at the email address you specified. This might end up in your spam folder.This email will contain a summary of the products you ordered, the total cost and includes an order number which you can quote if you have any queries regarding the status of your order. You will receive a further email as soon as your order has been dispatched, indicating the order is now on its way to you. The order confirmation is not the actual invoice, only the confirmation of the receipt of the order.
We currently offer standard shipping for orders to the EU only. Unfortunately, we currently do not offer any express shipping.
We ask you to look into your local laws before ordering from our website as the laws on collecting and purchasing hemp seeds differ from country to country,
For further questions concerning shipping contact us via
support@illusiongenetics.com
Frequently asked questions
Log into your account using the same email address and password you used to create the account.
If you don’t have an account, you can create one or you can continue as a guest user.
Place your choice in the basket and register, and then wait for our email to receive the cash delivery address or bank number.
As soon as you place your order you will receive an order confirmation email at the email address you specified. This might end up in your spam folder.This email will contain a summary of the products you ordered, the total cost and includes an order number which you can quote if you have any queries regarding the status of your order. You will receive a further email as soon as your order has been dispatched, indicating the order is now on its way to you. The order confirmation is not the actual invoice, only the confirmation of the receipt of the order.
We currently offer standard shipping for orders to the EU only. Unfortunately, we currently do not offer any express shipping.
We ask you to look into your local laws before ordering from our website as the laws on collecting and purchasing hemp seeds differ from country to country,
For further questions concerning shipping contact us via
support@illusiongenetics.com